Privacy Policy

1. Introduction

Welcome to chavezgroupusa.com (the “Website”), operated by Chavez Group (“we,” “our,” “us”). We value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information.

2. Information We Collect

We may collect various types of information from and about users of our Website, including:

Personal Information: Name, email address, phone number, postal address, and any other information you provide by filling in forms on our Website.
Usage Data: Information about your interaction with our Website, such as pages visited, time spent on the site, and other usage statistics.
Technical Data: IP address, browser type, operating system, and other technical details used to access our Website.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies.

3. How We Use Your Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our Website.
To improve, personalize, and expand our Website.
To understand and analyze how you use our Website.
To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes.
To process your transactions and manage your orders.
To send you emails.
To send you SMS messages in compliance with 10DLC regulations.
To find and prevent fraud.
To comply with legal obligations.

4. 10DLC Compliance

We may use your phone number to send you SMS messages in accordance with 10DLC regulations and guidelines. By providing your phone number, you consent to receive text messages (SMS) from us for purposes including, but not limited to, notifications about your account, transaction updates, marketing messages, and other communications relevant to our services.

Opt-In: You must explicitly opt-in to receive SMS messages from us. By opting in, you agree to receive text messages from Chavez Group at the phone number provided.
Opt-Out: You can opt-out at any time by replying “STOP” to any SMS message you receive from us or by contacting us directly. After opting out, you will no longer receive SMS messages from us unless you opt-in again.
Message Frequency: The number of messages you receive will vary based on your interactions with us. Standard message and data rates may apply.
Support: For support or information about our SMS services, reply “HELP” to any message you receive or contact us at [Your Support Contact Information].

5. Sharing Your Information

We may share your information with third parties only in the ways described in this Privacy Policy:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security

We employ industry-standard security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

8. Third-Party Links

Our Website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Terms & Conditions

1. Introduction

Welcome to chavezgroupusa.com (the “Website”). These Terms and Conditions (“Terms”) govern your use of our Website and services provided by Chavez Group (“we,” “our,” “us”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website.

2. Use of the Website

Eligibility: You must be at least 18 years old to use this Website. By using the Website, you represent and warrant that you meet this requirement.
License: We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website for your personal, non-commercial use, subject to these Terms.
Prohibited Uses: You agree not to use the Website for any unlawful purpose or in a way that violates these Terms. Prohibited activities include, but are not limited to:
- Hacking or interfering with the Website’s functionality.
- Using the Website to transmit harmful or illegal content.
- Engaging in any activity that could damage, disable, overburden, or impair the Website.

3. User Accounts

Account Creation: To access certain features of the Website, you may need to create an account. You agree to provide accurate and complete information when creating an account.
Account Security: You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account.
Account Termination: We reserve the right to suspend or terminate your account at our sole discretion, without prior notice, for any reason, including if you violate these Terms.

4. Content

User Content: You may submit or post content, such as reviews or comments, on the Website (“User Content”). You retain ownership of your User Content, but you grant us a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and distribute your User Content in any media.
Content Standards: User Content must not be illegal, offensive, or infringe on the rights of others. We reserve the right to remove any User Content that violates these standards.

5. Intellectual Property

Ownership: All content on the Website, including text, graphics, logos, and software, is the property of Chavez Group or its licensors and is protected by intellectual property laws.
Restrictions: You may not reproduce, distribute, or create derivative works from any content on the Website without our express written permission.

6. Disclaimers and Limitation of Liability

Disclaimer: The Website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied. We do not warrant that the Website will be uninterrupted or error-free.
Limitation of Liability: In no event shall Chavez Group, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website.

7. Indemnification

You agree to indemnify and hold harmless Chavez Group, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of your use of the Website or your violation of these Terms.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in United States, California for the resolution of any disputes arising out of or relating to these Terms or the Website.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.